You may experience one or more of the following issues when working with .art files:
-
You cannot save or open the .art file.
-
When you try to paste an .art file from a Web site, the image does not appear in the document.
-
When you insert an .art file into a document, the quality of the image is poor.
These issues may occur if the .art file is compressed. An .art file may be compressed if the following conditions are true:
-
You used America Online (AOL) to download the .art file.
-
The AOL software is configured to compress graphics.
To resolve these issues, use one of the following methods.
Method 1: Save the image in a different format
-
Right-click the image in Internet Explorer, and click Save Picture as.
-
In the Save as type box, select either • JPEG or Bitmap
-
Give the file a name and save it.
-
Use a graphics program to save the image in a different format.
Method 2: Install the AOL Image Support Update
If you are an AOL user who uses a Microsoft Windows 2000-based computer, install the AOL Image Support Update.