Category Archives: Troubleshooting

How to Remove Your User Name from Your Documents

To remove your name from a document, follow these steps: Click Options on the Tools menu. Select the User Information tab. The following edit boxes appear: Name Initials Mailing Address If you do not want any of this information to appear in your documents, enter spaces or dummy text in the boxes, and then click […]

MS Word Quick Launch

Want to automatically open the last document you worked on? This will save you time from having to go to the File menu and opening the document every time. Right-click on an empty part of the desktop. Select New, Create Shortcut. In the ‘Type location of the item’ box, paste the following command. For Word […]

2 Ways to Reduce Large MS Word Documents

Question:  I have a very large Word document with many large bitmaps. However, even when I delete the bitmaps, and reinsert a number of smaller images, the file size remains the same as when the bitmaps were in the document. How can I reduce the file size? Answer:  Use Save As, which wipes out the ‘document […]

[How To] Open ‘Locked’ MS Word Documents

JT from Dallas asks “I have a serious problem with my Word documents, they won’t open for me.  A box pops up with ‘there is an error when ‘loading’ this document and then it won’t open.” This is usually related to a corrupt Normal.dot file. Find this on your PC and Delete it. (Make a backup […]