About Us



Welcome to my website. My name is Ivan Walsh and I’ve been involved in writing technical documents for over 15 years. This site shares some of the things I’ve found when using Word over the years. Hopefully, you’ll find it useful.

When I started out, I used Lotus 123 not Excel, WordPerfect, not Word, and Windows actually had windows. I’ve probably written thousands of pages of tech docs in that time, though I’ve also been involved in disciplines such as business analysis, proposal development, information architecture and business development here in China.

Who’ve you work for?

I’ve provided products and services to companies in the UK, US, Asia and the Middle East. Some of these you might know:

  • Accenture
  • AIB (Allied Irish Banks)
  • Bank of Ireland
  • Bearing Point
  • DHL
  • Disney
  • Ernst and Young
  • IBM
  • Intel
  • LeasePlan
  • KPMG
  • NEC
  • Oracle
  • S1
  • Symantec
  • Valista
  • Vodaphone
  • Western Union

Where are you now?

Right now I’m in Shanghai, China taking a sabbatical of sorts, though I seem to be busier than ever with learning Chinese and exploring the place.

I want you to work for me!

If you’re looking for any work that can be done over the web, drop me a line.

For example, online help, user guides, business blogging, PDF development, case studies, videos, tutorials, or standard technical documentation.

We need a tech writer! Our documents are terrible! What’s FrameMaker? Can you help?

Of course! Let me know what’s involved, a little about the project, your deadlines and the technologies involved. I’ll get back to you for sure.

What tools do you use?

For tech writing projects, I tend to use:

  • Adobe FrameMaker – for long documents
  • Adobe PageMaker – for desktop publishing
  • Adobe RoboHelp – for online help
  • Audacity – creating and editing MP3
  • Camtasia  – for making videos and tutorials
  • DITA – for mark-up languages
  • Microsoft Office – for shorter documents
  • Microsoft Visio – for drawing diagrams
  • SnagIt  – for screen captures
  • True Box Shot – for designing covers for CDs and Box shots

Other sites you run?

Quite a few. Some are very old and should be taken down but provide the occasional back-link. Here’s a partial list, warts and all!

Can I ask you a question about tech writing?

Sure, always glad to oblige.

If you have any questions about using Word, tech writing (starting out, salary, career opportunities, tools or whatever) or working in China, drop me a line.



How can I contact you?

You can get me at ivanawalsh@gmail.com or ivan at klariti dot com

Take care,